What We Collect and Why We Keep It
jili9 collects the details you give us at signup - your phone number, a working email and the wallet you use to fund your account - plus the transaction records bKash, Nagad and Rocket generate every time you deposit or withdraw. We don't hold your wallet
-
1
PIN; that stays inside the bKash, Nagad or Rocket app on your phone and never touches our servers. Device details, such as the browser or Android build you're logging in from, help us flag a login that doesn't match your usual pattern and ask for a
-
2
fresh OTP before we let a session through. Where you use Bank Transfer or Upay instead of a mobile wallet, we log the same transaction reference so a support agent can trace a delayed deposit without asking you to repeat details. What we can lawfully collect,
-
3
store or share depends on your local law and the eligible region you're accessing jili9 from - we don't assume the same rule applies everywhere. We don't sell your account data to outside marketers, and we only pass payment references to bKash, Nagad or Rocket themselves
-
4
when a transaction needs confirming on their side. Cookies on the site keep your session open and remember your language and device type; none of them track you across other sites. You can ask us to look at, correct or close out the data tied to
-
5
your account, and a request like that goes through the same support channel you'd use for a stuck deposit.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.